Ariane GIORNO
Exhibition Director
Stratégie Clients

MORE MEANING, MORE IMPACT: NEW EXPERIENCES

Customers are concerned about the consequences of their choices and actions, concerned about the environment, but equally concerned about the customer orientation of companies. Listening to their customers, providing them with an effortless customer experience, accompanying them throughout their journey, all of this has to be aligned with their promise.

Customer standards have become requirements, expectations have become convictions, it’s time for impact.

Companies and organizations are keen to offer a meaningful experience that impacts all stakeholders, from employees, customers and partners to the environment.
Welcome to the era of impactful experiences!

visitors profile

Companies size

  • Less than 100 employees
  • 100 to 199 employees
  • 200 to 499 employees
  • 500 to 1 000 employees
  • More than 1 000 employees

Functions

  • Customer Relationship Directors
  • Commercial directors / responsable
  • CEO/ Owners
  • Marketing and communication directors
  • IT Directors
  • Others

Activity sectors

  • E-Commerce / Internet
  • IT / Telecommunication / TIC / SSII
  • Bank / Finance / Insurance
  • Audit/ Studies
  • Call Centers
  • Communication / Marketing / Advertising
  • Commerce / Distribution / Retailer
  • Public Administration / Local collectivities
  • Others

Who Exhibit ?

Analysis of customer data
Analysis of customer verbatim
Big data and customer intelligence
Biometric authentication solutions
Call centers, contact centers
Callbot, Chatbot and Messagingbot solutions
Certification organization
Cloud computing
Consulting in organization and management
Contact centers software
Conversation analysis, speech analysis
CRM solutions and social CRM
Customer data collection and processing
Customer identification solutions
Customer insights
Customer interaction management
Customer journey modeling
Customer loyalty management
Customer Relationship
Customer relationship monitoring
Cybersecurity
Digital surveys
E-réputation
Employee support tools
Human resources management
Hosted Application Service Provider (ASP)
Integrator SSII
Listening to customers
Mobile services
Mystery shopping studies
Outsourcing of customer relationship
Quantitative and qualitative customer research
Relationship and customer experience consulting
Robotic process automation software
Self care tools
Social media monitoring
Solutions for customers with disabilities
Solutions for email platforms
Solutions using artificial intelligence
Telecom / VOIP operator
Telecommunications and computer services
Training organization
Video call platform
Voice of the Customer analysis
Voice of the customer monitoring
Voice solutions
Workstation ergonomics